About this policy

This is the privacy policy of Artbywendythompson.com, 

which sets out our policy in relation to data and information we collect and use in relation to our visitors, customers and members. We keep your data confidential (unless your data is supplied for the purpose of being viewed by others, such as forum posts), and only use it and share it as detailed in this privacy policy. We will comply with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) in relation to your data. We do not sell your data to third parties.



I am a sole trader and my address is Woodvale Studio 107, Quedgley, Gloucestershire, GL2 2BU


How to contact me

To contact me, please write to above studio or e-mail me sales@artbywendythompson.com


What types of data we hold about you

The data and information we hold and process about you consists of the following:


Information about you:

Your account information

Your name

Your contact details, including address, telephone, mobile and e-mail.

Your account information, including each membership and other account you have registered.

Your account log-in details, including username and password.

Your address book entries, including other shipping addresses that you provide.

Any contact details and messages you provide when recommending a friend.

Your account preferences and other account information.

Information relating to your orders

Your purchase transactions

Your purchase orders

Your payment information and payment history

Order delivery, fulfilment and returns information.


How we obtain your data

We obtain your data through a variety of means, including:

Forms you fill in / data you provide.

From forms which you complete and submit on website

Data we collect face-to-face, or by means of e-mail or telephone

Other information you supply

From any other information you supply from time to time, including through telephone calls, emails and other communications between you and us.


Generated Information

From information generated by us as a result of dealings, transactions and communications with you, including supplying any goods or services to you, providing the functionality of our website, operating competitions, and dealing with queries, support requests and complaints.


Data uses

We use your data for the following operational purposes:-


To keep you informed with status or other administrative notices.

Supply of goods and services

To perform each order from you for the supply of goods and services.

To collect payments due from you.

Provision of membership accounts

To provide, administer and manage your accounts and the associated services included in those accounts.

To collect payment of all account fees.


General administration

To communicate with you for administrative and support purposes.

To manage complaints, disputes and claims.


Marketing e-mails and communications

We will also use your data to send you marketing materials and newsletters relating to our website, products, services and events, but only where you have consented to this through the appropriate setting in your website account, and you have not withdrawn your consent. You may change your consent by adjusting the appropriate setting or informing us through our contact details in this policy.